Last Updated: February 20, 2026
Houston Tents & Events (“HTE,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit houstontentsevents.com or interact with us online or offline.
By using our website, you agree to the practices described below.
1. Information We Collect
A. Information You Provide Directly
We may collect:
- Name
- Email address
- Phone number
- Company name
- Event details submitted through contact forms
- Billing or payment information (processed securely by third-party payment processors)
B. Information Collected Automatically
When you visit our website, we automatically collect certain information, including:
- IP address
- Device type and browser
- Pages visited and time spent
- Referring website
- Cookies and tracking identifiers
We use tools such as Google Analytics (GA4) and similar technologies to analyze site traffic and user behavior.
2. Call Tracking and Communication Monitoring
We use CallRail and similar call tracking services to help measure marketing effectiveness and improve customer service.
When you call a tracking number displayed on our website:
- Your phone number may be collected
- Call metadata (date, time, duration) may be recorded
- Calls may be recorded for quality assurance and training purposes
If call recording is enabled, you will be notified at the beginning of the call where required by law.
3. How We Use Your Information
We use personal information to:
- Respond to inquiries and provide quotes
- Schedule consultations and fulfill services
- Improve our website and marketing performance
- Analyze advertising effectiveness
- Send marketing emails (if you opt in)
- Comply with legal obligations
We do not sell personal information.
4. Cookies and Advertising Technologies
We use cookies and similar technologies for:
- Website functionality
- Analytics (Google Analytics 4)
- Advertising and remarketing
We may use Google Ads, Meta Ads, or similar platforms to display advertising to users who have previously visited our website. These platforms may use cookies or tracking pixels to deliver relevant ads.
You may adjust cookie settings through your browser or use tools such as:
- Google Ads Settings
- Meta Ad Preferences
If required under applicable law, we honor recognized opt-out preference signals where technically feasible.
5. Email Marketing
If you subscribe to receive updates or submit a form, we may send you marketing communications. You may unsubscribe at any time using the link in our emails or by contacting us directly.
We use third-party email service providers to manage communications securely.
6. Sharing of Information
We may share information with trusted service providers who assist with:
- Website hosting
- Analytics
- Marketing and advertising
- Call tracking
- Payment processing
- CRM management
These providers are contractually required to protect your information and use it only for authorized business purposes.
We may also disclose information if required by law.
7. Data Retention
We retain personal information only as long as necessary for:
- Providing services
- Maintaining business and financial records
- Legal compliance
- Marketing and analytics analysis
8. Your Privacy Rights
Depending on your state of residence, you may have rights including:
- Access to personal information we collect
- Correction of inaccurate information
- Deletion of personal information
- Opting out of certain targeted advertising activities
To exercise your rights, contact us at:
info@houstontentsevents.com
713-346-2012
We will respond in accordance with applicable law.
9. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no online transmission is completely secure.
10. Children’s Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be reflected by updating the “Last Updated” date above.
12. Contact Information
Houston Tents & Events
14820 North Freeway, Suite 500
Houston, TX 77090
713-346-2012
info@houstontentsevents.com
