Customer Pickup & Return

Now available Monday – Friday from 8am-4:30pm

Does my order qualify for Customer Pickup & Return?

Only advance orders qualify for customer pickup & return. Some of our inventory items are not available for customer pickup and return. Including but not limited to, tenting, flooring, trailer generators, electrical cabling, and certain tables and chairs. Common items available for customer pickup include tables, chairs, linens, and table-setting items (dinnerware, flatware, china, chargers). Your sales associate will assist in determining these items. We charge for, late returns, non-returns, broken items, damaged items, and missing rentals, parts, and containers.

How can I be sure that my order will be ready for me when I arrive?

By taking just a few easy steps, you can ensure your customer pickup & return goes smoothly. Please note that no orders will be loaded in an open vehicle/ trailer, all orders will need to be picked up and returned in an enclosed vehicle
Contact our Sales or Customer Service Team to place your order and schedule an appointment for your customer pickup & return.
💥Tips:
Before heading to our warehouse, measure the inside of your vehicle to ensure you have enough room to carry your product. It’s important to measure from various positions because as the products are loaded, the point of entry changes. The opening to the back of the vehicle could be quite a bit larger at the bottom of opening than the top. Also, be sure that your vehicle can support the weight of the product you will be carrying. Many vehicles are designed with carrying passengers in mind.